Hotels & Stays

The Grand Oak Hotel

Full-stack hospitality platform with integrated bookings

85%
Direct Bookings
12K
Nights Booked
40%
RevPAR Growth

The Challenge

The Grand Oak Hotel operated with a fragmented tech stack — a WordPress site for marketing, a legacy PMS for bookings, and a separate channel manager for OTAs. Data never synced properly, leading to overbookings, manual reconciliation, and a poor guest experience.

The Solution

We consolidated their entire operation onto KalpTree's hospitality suite. A custom booking engine replaced the PMS, automated channel management eliminated overbookings, and a unified dashboard gave management real-time visibility into occupancy, revenue, and guest preferences.

Our Approach

1Mapped all existing workflows and integration points
2Replaced legacy PMS with KalpTree's booking engine
3Built automated channel management for OTAs
4Created a unified guest profile database
5Implemented dynamic pricing and revenue management

Key Features Delivered

Custom booking engine with real-time availability
Automated OTA channel management
Unified guest profiles and preferences
Dynamic pricing and revenue optimization
Housekeeping and facilities management
Integrated POS and billing

We went from three separate systems (website, PMS, channel manager) to one unified platform. Our staff does more with less, and our guests love the seamless experience.

M
Marcus Rivera
GM, The Grand Oak Hotel

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